Our Story

Dear potential client,

When you have one chance to get your event right, picking a new audio-visual supplier can be challenging. But it doesn’t have to be. We are an audiovisual company that’s as relentless about relationships as we are about technology. Our clients hire us because of our capabilities but work with us year after year because we provide exceptional service—from the moment we have our first call until the last attendee leaves (and beyond).

After working with hundreds of customers, we have an almost 100% happiness rating (98% of our customers rate us a 9 or 10 out of 10). We have virtually no employee churn. 96% of our customers are repeat. And most importantly, we’re making a difference in partnership with our customers.

You are important

A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.

Mahatma Ghandi

Our Manifesto

No Is a Word You’ll Never Hear Uttered from Our Mouths

However insurmountable the obstacle may seem, we are engineers of the impossible. Creative thinking and problem-solving are our superpowers. Because the only thing certain about events is that they’re uncertain. Plans made months in advance will change a minute before showtime. People will go dramatically off-script. And technology will inevitably fail. So we train in the fine art of bobbing and weaving—anticipating the unexpected and being ready with a solution.

We Don’t Settle For Good. We Strive for the Gush

As an AV company unlike any other, we relentlessly perfect our business practices. We orchestrate moments that are so amazing, smile-inducing, and sigh-of-relief-worthy that customers become rabid fans. The experience is everything. At every interaction, we look for ways to slay (in a great way).

Our Clients Are Friends

Just like a good friend, we know what keeps our clients up at night. We know their dreams. We’re here for them no matter what they need or at what hour. We are their rock. Because when they’re up at 2 am, staring at the ceiling, scrutinizing everything that may go wrong on their big day, we want to be the one thing they know they don’t have to worry about.